Industrial Maintenance & Manpower Support for Onshore Gas Terminal Operations
MU Services Ltd. successfully delivered specialized technical manpower services and complex machinery restoration for PETRONAS Carigali (Turkmenistan) Sdn. Bhd. under a 2+1+1 year service contract for the annual maintenance of lifting equipment and industrial machinery at the onshore gas terminal in Turkmenistan.
This project demonstrates MU Services Ltd.’s ability to solve highly complex equipment failures in remote oil & gas locations, while significantly reducing costs, downtime, and operational risk.
Project Challenge
At the onshore gas terminal, PETRONAS faced a critical failure involving an electric Toyota BT Reflex 160 RRE forklift, originally purchased in 2009. Despite having logged only 100 operational hours, the forklift became completely inoperable due to a software malfunction triggered by voltage shortage during battery charging.
Key challenges included:
- Multiple unsuccessful repair attempts by various vendors over 7 years
- Lack of local Toyota technical support
- Expired international warranty
- Extremely high logistics costs for overseas repair
- Estimated shipping cost to Dubai: USD 9,000 each way
- Estimated replacement cost of new forklift: USD 35,000
As a result, the equipment remained idle for years, impacting terminal efficiency and spare fleet availability.
MU Services Ltd. Technical Solution
Instead of recommending costly full equipment transport or replacement, MU Services Ltd. executed a precision diagnostic and targeted component-level repair strategy.
Our engineering team performed:
- In-depth electronic diagnostics
- Identification of failure in:
- Main Computer Unit (MCU)
- Central Information Display (CID)
Rather than transporting the entire forklift internationally, MU Services Ltd. shipped only the MCU and CID components to specialized Toyota commercial repair partners in Ukraine for:
- Advanced re-programming
- Firmware restoration
- Functionality replication on a reference machine
Execution & Restoration
The repaired components were then:
- Returned to Turkmenistan
- Re-installed on-site
- Re-calibrated locally by MU Services Ltd. engineers
- Fully integrated into the forklift control system
As a result, the forklift was restored to full operational functionality, eliminating:
- Costly international equipment transport
- Capital expenditure on new machinery
- Extended operational downtime
Project Outcome & Business Impact
✅ Full restoration of critical lifting equipment
✅ Total avoidance of USD 35,000 replacement cost
✅ Elimination of USD 18,000 international logistics expense
✅ Recovery of idle equipment into active service
✅ Sustained terminal operational efficiency
✅ Extension of equipment lifecycle
✅ Long-term service partnership with PETRONAS
Following the successful execution, MU Services Ltd. became a trusted long-term technical support partner for ongoing maintenance of lifting and industrial machinery at the terminal.
Project Details
- Client: PETRONAS Carigali (Turkmenistan) Sdn. Bhd.
- Location: Turkmenistan
- Contract Type: Technical Manpower & Maintenance Services
- Contract Duration: 2 + 1 + 1 Years
- Scope: Annual maintenance of lifting equipment and industrial machinery
- Equipment Type: Electric Forklift – Toyota BT Reflex 160 RRE
- Service Provider: MU Services Ltd.
Why This Case Matters
This project highlights MU Services Ltd.’s:
- Deep expertise in oil & gas industrial equipment maintenance
- Ability to manage complex electronic and control system failures
- Cost-effective problem-solving approach
- Strong international technical partner network
- Capability to support remote energy facilities
- Focus on asset recovery instead of unnecessary replacement
Need Reliable Equipment Maintenance & Technical Manpower for Oil & Gas Operations?
MU Services Ltd. provides industrial maintenance services, lifting equipment support, machinery diagnostics, onshore & offshore manpower services, and oil & gas technical operations support across international markets.
Contact MU Services Ltd. today to optimize your operational reliability and reduce equipment lifecycle costs.